Price

Lead-time

Accelerate your learning curve!  Get up-to-speed on your new soaring software or instrument in an hour or 2 - with help from an expert.

I offer training over the phone on the soaring software topics listed below for $40/hour.  What we cover is up to you.  It includes free web conferencing features as described below.  I will bill you for the minimum time period of 1 hour ($40) and if we don't use it all I will make a note of the amount of time remaining for you to use in future support calls.  1 hour is usually plenty to get most people on the right track.  Phone charges are not an issue as I will call you.  After you place the order, please call to schedule a time for the training.  The best time for me is usually between 9 AM and 5 PM, or between 9 PM and 11 PM U.S. Central Time, Monday through Friday, but other times can be arranged.

Customer Feedback

"Thank you, Paul, for your marvelous support.  Not only is your website a fabulous source of information for glider pilots, but you've been unfailingly responsive to my hardware and software needs.  Last but not least, I've gotten much more out of my equipment as a result of our remote-tutoring sessions by cell phone and computer hook-up.  Thanks again!"

Mitch Polinsky
DG-400 "SUN"

Paul,

"Now that the soaring season is over, I wanted to thank you for another wonderful year of support from you in connection with my soaring activities.  It's been wonderful knowing that you are there to help with technical problems, and I love the opportunity to have remote tutoring sessions with you.  Thanks again, very much."

Mitch Polinsky (currently in 2nd place in the USA FAI-OLC Contest, 11th in the worldwide contest)
DG-400 "SUN"

Skype
If you want to call me for free you can reach me using Skype.  It is a free internet phone service that requires only a high-speed internet connection and a microphone and speaker for your computer.  You can download it free here: http://www.skype.com.

Web Conferencing - Included - Free of Charge
I include free web conferencing with all technical support calls.  I use a free service called Adobe ConnectNow.  It makes it easy to connect our computers and (with your permission) view your screen.  I have been using web conferencing a lot lately for one-on-one training/support sessions.  I can talk you though a software download or soaring software feature and you learn from the experience because you do the work while I watch.  I can also take control of your machine (only with your permission) to do complex tasks more quickly.  The web conferencing is amazing.  It is as if I am in the same room with the you, looking over your shoulder (at the PC screen only - no need to comb your hair or get out of your pajamas).  There is no need to install software at your end.  I use this service during nearly every phone support session I do - several times a week.  To connect to my computer using Adobe ConnectNow, go to: https://connectnow.acrobat.com/paulremde.

Supported Products
The list below is a start.  I am familiar with many other products as well.

• EW microRecorder
• Glide Navigator II
• SeeYou
• SeeYou Mobile
• StrePla
• pocket*StrePla
• Cambridge 302, 302A and 303
• LX Navigation Colibri
• LX7000, LX7007, LX8000
• NK ClearNav
• Garrecht Volkslogger

Example Support Topics

• Downloading waypoint or airspace files from the internet to your PC or PDA or flight computer
• Transferring files from your PC to your PDA or vice-versa
• Install soaring software on your PDA and get it ready to fly
• Download flight logs from your flight recorder
• Setup pilot name and glider ID in your flight recorder
• Upload waypoint and airspace files to your GPS flight recorder or flight computer
• Generate waypoint and airspace files for your region
• Upload flight logs to the OLC

$40/hour
(1 hour
Minimum)

New - Free Low Resolution Versions Available Online
I have made full length, low resolution (320 x 240 pixels) versions of all the Pocket PC Training videos available online.  You can view them free of charge using the links below.  If you find them useful and would like to support my efforts (creating them was a lot of work), and you would prefer to view them at full resolution (800 x 600 and 332 x 504 pixels), please order the training CD at right.  To see what the full resolution videos on the CD look like (they are much nicer at full resolution), try the Tap And Drag Video (Full Resolution).

New - Free Low Resolution Versions Available Online
I have made full length, low resolution (320 x 240 pixels) versions of all the SeeYou Training videos available online.  You can view them free of charge using the links below.  If you find them useful and would like to support my efforts (creating them was a lot of work), and you would prefer to view them at full resolution (1014 x 636 pixels), please order the training CDs at right.  To see what the full resolution videos on the CDs look like (they are much nicer at full resolution), view the Overview (Full Resolution) and 3D View (Full Resolution) videos.

SeeYou Training Script
The file below is the script used to create these training videos.  You may want to print it and refer to it while watching the videos - or simply use it as a reference when using SeeYou.
SeeYou Training Video Script

Update
These training videos were created in January of 2006 - and yet they are still nearly perfectly current.  The only major change is the recommended sources used for U.S. airport and airspace data.  I therefore no longer recommend the "Waypoint Wizard" part of video number 9 below.  The Waypoint Wizard imports out of date airport data for the U.S.  The great news is that there are some great free resources available for generating airport and airspace data for SeeYou for the U.S.  I have documented how to use them in my SeeYou Tips document - which is available here: SeeYou Downloads.

Paul E. Remde

8661 Connelly Place
Savage, Minnesota 55378
USA

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Phone: 1-952-445-9033
FAX: 1-952-445-8954